RUIXU & SOK Battery Technical Support
At SunmaxSolary, we’re committed to supporting you long after your purchase.
Whether you're using SOK or RUIXU batteries, our team is here to ensure your energy system runs smoothly and safely.
Our technical support center offers:
📄 Installation manuals & wiring guides (PDF)
Step-by-step setup documents for SOK and RUIXU batteries, including parallel/series configurations and system diagrams.
📊 Technical specification sheets
Detailed spec sheets for each model, including voltage ranges, cycle life, max charge/discharge rates, and more.
⚙️ Compatibility advice
Need help matching your battery with a specific inverter or solar charge controller? We provide pairing guidance for both SOK’s BMS-integrated packs and RUIXU’s rack-mount systems.
🔋 Product-specific support
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✅ SOK Battery: Setup, Bluetooth monitoring, heater function, low-temp cut-off support
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✅ RUIXU Battery: Hybrid inverter integration, CAN/RS485 communication, rack expansion tips
❓ Frequently Asked Questions
We maintain a helpful FAQ covering common topics like charging voltage, balancing cells, troubleshooting tips, and safety checks.
📬 1-on-1 Technical Assistance
Get personalized help from a real expert. Our U.S.-based team is available to support you
📩 Need help?
Reach out to us anytime at:
📧 support@sunmaxsolary.com
🕒 Monday – Friday, 9:00 AM – 6:00 PM PST
Real-World Use Cases
Explore how SOK and RUiXU lithium batteries are powering real off-grid homes, RVs, boats, and more. Watch real customer installations, stress tests, and expert technical tutorials.
SOK Battery Video Categories
RV / Travel Trailer
Marine / Boat
Battery Teardown & Brand Comparison
BMS / Bluetooth Tutorials
Long-term Testing & Performance Review
Off-grid / Solar System Integration
RUiXU Battery Use Cases
We're currently collecting RUiXU customer use-case videos. Stay tuned as we bring you real-world demos, tutorials, and performance reviews for the full line of RUiXU server-rack and hybrid batteries.